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Privacy Policy

GD Prototyping Technology (HK) Ltd (“GD Prototyping,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By accessing our website or providing us with your information, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect both personal and non-personal information in the following ways:

  • Personal Information Provided by You:
    • Name, email address, phone number, company name, and job title.
    • Billing details, shipping address, and payment information when placing an order.
    • Files, design data, or product specifications submitted for quotation or manufacturing.
    • Any other information you voluntarily provide when contacting us.
  • Automatically Collected Information:
    • IP address, browser type, device identifiers, and operating system.
    • Website usage data such as pages visited, time spent, and referral sources.
    • Cookies and tracking technologies that help us enhance user experience and analyze site traffic.
  • Third-Party Sources:
    • We may receive information from business partners, public databases, or referral platforms.

2. How We Use Your Information

We process personal information for the following purposes:

  1. Service Delivery – to provide quotations, manufacture products, and fulfill orders.
  2. Customer Support – to respond to inquiries, troubleshoot issues, and provide after-sales service.
  3. Business Operations – to manage contracts, process payments, and maintain records.
  4. Marketing & Communication – to send newsletters, product updates, promotions, and company announcements (where permitted).
  5. Website Improvement – to analyze traffic, monitor performance, and enhance user experience.
  6. Legal Compliance – to meet regulatory requirements, enforce agreements, and protect against fraud.

3. Sharing of Information

We do not sell or rent personal information. However, we may share information in the following cases:

  • With Service Providers: Trusted third-party vendors who assist with IT support, logistics, payment processing, or cloud hosting.
  • With Business Partners: In collaborative projects or joint services.
  • For Legal Reasons: To comply with applicable laws, regulations, or legal processes.
  • Corporate Transactions: In the event of a merger, acquisition, or sale of assets.

All third parties receiving personal data are contractually bound to handle it securely and only for authorized purposes.

4. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and similar technologies to:

  • Remember user preferences.
  • Enable website functionality.
  • Analyze visitor behavior.
  • Provide personalized content and marketing.

You may control cookies through your browser settings, though disabling them may affect website performance.

5. International Data Transfers

As a global business, your personal data may be transferred to and processed in countries outside your jurisdiction, including China and Hong Kong. We ensure appropriate safeguards, such as contractual clauses, are in place to protect your data in compliance with applicable laws.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Design files and project data may be retained longer if needed for quality assurance, repeat orders, or legal obligations.

7. Data Security

We take reasonable technical, administrative, and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data.
  • Restricted access controls.
  • Regular security audits and monitoring.

However, no system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have rights such as:

  • Accessing the personal information we hold about you.
  • Requesting correction or deletion of your data.
  • Objecting to or restricting certain processing activities.
  • Withdrawing consent for marketing communications.
  • Portability of your data in a structured format.

To exercise these rights, please contact us (see Section 11). We will respond in accordance with applicable laws.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of external sites before providing personal information.

10. Children’s Privacy

Our services are not directed toward children under the age of 16, and we do not knowingly collect personal information from them. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

GD Prototyping Technology (HK) Ltd
Address: 2/F, Building 5, LongGuang Industrial & technology Park, 74, Zhen'an East Road, Xiaobian Village, Chang'an Town, Dongguan 523850, Guangdong, China.
Phone: +86 18929432991
Email: sales08@gd-prototype.com

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.