Faq

To get a quote for all of our services, simply upload a 3D CAD model on our site, here are some quoting requirements:
3D/2D  (3D is better for getting more accurate price)
Material
Process
Post-Treatment (If you do need it, you can write: as machined)

(If you are not clear with all the above info, Read how to choose material and process for manufacturing.)
And once we have the required info, you'll get an interactive quote within hours. If there are problems in the submitted design, our quoting engineers will provide detailed information on the potential manufacturing issues and suggest possible solutions.

In most cases, we respond within a couple of hours of receiving an RFQ for rapid prototyping project. If the quote is delayed, we will notify you as soon as possible.

Generally we do not provide drawings for our customers because the engineering department of customers are responsible for submitting 2D and 3D CAD drawings, but for some cases we can provide a 2D/3D drawing for manufacturing review upon receiving your order. Read how to prepare your CAD drawings for manufacturing.

In order to provide an accurate and timely quote, we only accept 3D CAD files in STP, STEP, PRT or IGS format. For 2D drawings with reference dimensions must be in PDF format. We must receive complete manufacturing information as part of this technical documentation.

Yes, customer-supplied material is fine so long as it fits with our machine capabilities.

Yes, master models are used to create silicone molds for vacuum casting and can be made from any rigid solid that can withstand heat up to 100℃. Models used for CNC machining will be 3D scanned to create a CAD/CAM program for production. And attention for the transportation of your masters.